We use cookies, pixels, and similar technologies (collectively called "cookies") to help provide, protect, and improve our services, web application, and website. Throughout this Cookie Policy, both the website and web application are collectively referred to as the “Website.” This Cookie Policy applies to www.nordprotect.com and the services available through it.
This Cookie Policy supplements our Privacy Policy and explains what cookies are, how and why we use them, the types of cookies we use, and how you can manage your cookie preferences.
The capitalized words used in this Cookie Policy are defined here or in our Privacy Policy, and/or our Terms of Service.
What are cookies?
In this Cookie Policy, the term “cookies” refers collectively to cookies, pixels, beacons, software development kits (SDKs), and similar technologies. Some of these, such as small text files (cookies), are placed on your device (computer, smartphone, or other) when you visit our website or use our services.
Others, like pixels and SDKs, do not store data on your device but may collect information as you browse. These technologies help improve Website performance, measure marketing effectiveness, provide a unique identification for your browser, and store preferences. SDKs, provided by our business partners, enable our software to interact with their services. They also ensure the security and delivery of essential communication.
You can learn more about the types of cookies and their functions on various independent information websites, for example, https://knowcookies.com/ or https://allaboutcookies.org/.
What types of cookies do we use and why?
Cookies can be classified in different ways, for example, according to the company that manages them (cookie origin), the time they remain active (cookie duration), or their purpose.
Understanding these categories is important for managing your preferences regarding the use of cookies and enhancing your user experience. Please find descriptions of cookie categories used on our Website below.
By cookie origin:
By cookie duration:
By cookie purpose:
We enable users of our Website to express their preferences for the use of certain cookies based on cookie purposes. Find a detailed description of cookie purposes below.
Essential (strictly necessary) cookies
These cookies are indispensable for maintaining the fundamental functionality of our Website, so they are set to users’ devices without users’ explicit consent. Essential cookies are necessary to provide our Services and ensure Website features (including the ability to remember your cookie consent preferences) and security. They help us:
For example, we use essential cookies to maintain a record of your cookie preferences and to safeguard the security of our Website and your sessions. Some of these cookies are created by our service providers (e.g., Cloudflare).
Functionality cookies
These cookies enhance the user experience by remembering information you’ve entered or choices you’ve made, so you won’t need to set them again on your next visit. They also enable various functionalities. Additionally, some of these cookies help us identify and fix errors on the Website more quickly.
You can opt out of functionality cookies separately by using the "Cookie Preferences" link located in the www.nordprotect.com footer. If you opt out from these cookies, some of our functions may not work properly.
Analytics cookies
These cookies collect information about how you use our Website, for instance, which pages you go to most often, and if you receive error messages from those pages. They allow us to make improvements to our Website and analyze their performance. These cookies provide us with aggregated statistical information such as number of page visits, page load speeds, and how long a user spends on a particular page. Analytics cookies help us to gain a better understanding of how you navigate through and interact with the Website and Services, and to improve their operational features.
You can opt out of analytics cookies separately by using the "Cookie Preferences" link located in the www.nordprotect.com footer.
Advertising cookies
Advertising cookies are used to deliver ads that are relevant to a user's interests and browsing activity. They help manage the frequency of ads and measure the effectiveness of advertising campaigns.
You can opt out of advertising cookies separately by using the "Cookie Preferences" link located in the www.nordprotect.com footer.
Third-party service providers
We use third-party service providers that assist us in various ways. Some of them are essential, while others serve different purposes. For example, they help us with load balancing, defend against bots, and identify potential security and performance issues. They also help us to optimize product features and overall user experience.
The specific tools we use may vary depending on the features you access and/or the operating system of your device. Please note that third-party service providers we engage may change over time. Third-party service providers we currently use include:
| Service provider | Purpose | Link to Privacy Policy |
|---|---|---|
| Cloudflare Inc. | Security | https://www.cloudflare.com/privacypolicy/ |
| Functional Software, Inc. (Sentry) | Functionality | https://sentry.io/privacy/ |
| Amazon Web Services Inc. | Security | https://aws.amazon.com/privacy |
How can you manage your cookie preferences?
Cookie controls on Website
You have the option to modify or revoke non-essential cookies at any time. To view or manage your cookie preferences, refer to the “Cookie Preferences” link located in the www.nordprotect.com footer.
If you have changed your consent status, previously stored cookies may remain in your browser, but we will not receive any information from them. You can also delete these cookies by using your browser settings (as described below).
Cookie control through your browser settings
You can control what cookies are set on your devices. Most types of cookies can be disabled or deleted by using your browser settings. Please note that if you set your browser to refuse cookies, you may not be able to use all features of our Website. The following links provide information on how to modify the cookie settings on various popular browsers:
Cookie control on mobile devices
If you use an iPhone, iPad, or Android device, you can control whether you see online interest-based ads. Here’s how.
For iOS devices (iPhone and iPad):
You will need to opt out separately on each iOS device you use to ensure your preferences are applied accordingly.
For Android devices:
To control interest-based ads on Android devices, follow the instructions provided at: https://support.google.com/ads/answer/2662922?hl=en.
If you use multiple Android devices, you should opt out separately on each one to manage your ad preferences effectively.
Other cookie control methods
If you would like to disable cookies, please learn more at the Network Advertising Initiative’s opt-out page or the Digital Advertising Alliance’s opt-out page.
Please note that if you disable all cookies, our Website may not function properly or at all, or your access to our Website and its features may be affected or restricted.
Do-not-track signals and similar mechanisms
“Do not track” (DNT) is a privacy preference that web users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our Services through cookies and similar technologies, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.
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The credit scores provided are based on the VantageScore 3.0® credit score by TransUnion® model. Lenders use a variety of credit scores and may utilize a different scoring model from VantageScore 3.0® credit score to assess your creditworthiness.
You have numerous rights under the FCRA, including the right to dispute inaccurate information in your credit report(s). Consumer reporting agencies are required to investigate and respond to your dispute but are not obligated to change or remove accurate information that is reported in compliance with applicable law. While this plan can provide you assistance in filing a dispute, the FCRA allows you to file a dispute for free with a consumer reporting agency without the assistance of a third party.
No single product can fully prevent identity theft or monitor every single transaction.
Some features may require authentication and a valid Social Security Number to activate. To access credit reports, scores, and/or credit monitoring services (“Credit Monitoring Services”), you must successfully pass your identity authentication with TransUnion®, and your VantageScore 3.0® credit score file must contain sufficient credit history information. If either of these requirements is not met, you will not be able to access our Credit Monitoring Services. It may take a few days for credit monitoring to start after a successful enrollment.
NordProtect’s dark web monitoring service scans various sources where users’ compromised personal information is suspected of being published or leaked, with new sources added frequently. However, there is no guarantee that NordProtect will locate and monitor every possible site or directory where consumers' compromised personal information is leaked or published. Accordingly, we may not be able to notify you of all your personal information that may have been compromised.
Identity protection benefits are currently available to all customers residing in the United States, including U.S. territories and the District of Columbia, with the exception of residents of New York and Washington. NordProtect is not a licensed insurance producer. Benefits under the Group Policy are issued and covered by HSB Specialty Insurance Company. You can find further details and exclusions in the summary of benefits.
Our identity theft restoration service is part of a comprehensive identity theft recovery package that offers a reimbursement of up to $1 million for identity recovery expenses. To access the support of an identity restoration case manager, you must file a claim with HSB, which NordProtect has partnered with to provide the coverage. HSB is a global specialty insurance company and one of the largest cyber insurance writers in the U.S.