NordProtect: Cyber extortion protection for extra peace of mind

  • Get expert help if you’re hit by a cyber extortion attack.
  • Receive up to $100,000 to cover eligible response costs.
  • Included in NordProtect’s identity theft protection service.
Available to U.S. customers only.
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A concerned man after experiencing cyber extortion.

What is cyber extortion?

Cyber extortion is a cybercrime where attackers gain access to your private data or devices and demand payment to stop their further actions. They may threaten to expose, damage, or destroy your data if you don't pay. These attacks can be distressing and may severely impact your finances and reputation.
NordProtect offers up to $100k for eligible cyber extortion costs.

What is cyber extortion protection?

Cyber extortion protection is a type of coverage that supports you in the event of a cyber extortion attack. With this coverage, you don’t have to face cybercriminal threats alone — you can get financial support and expert guidance to help you handle the attack.

Our cyber extortion protection offers up to $100,000 to cover eligible costs, such as professional assistance and payments made in response to the threat.

A user files a cyber extortion claim using the NordProtect mobile app.

How cyber extortion protection works

Our cyber extortion protection is part of a comprehensive NordProtect identity theft protection service available with the top-tier NordVPN plan (Prime). Your cyber extortion cover is provided by HSB, one of the largest cyber insurance writers in the U.S.

If you become a victim of a cyber extortion attack during your subscription term, you can access help by making a claim. If your claim is eligible, you will receive help and guidance from HSB.

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Cyber extortion protection benefits

With cyber extortion protection, you can get help when you need it the most.
Don’t face the threats alone

Don't face
the threats alone

Receiving threats from cybercriminals can be scary and distressing. Cyber extortion protection will provide the support you need in these crucial moments, so you won’t face hackers alone.
Know the steps to take

Know the steps to take

When attackers threaten to expose your most private info, what should you do? Cyber extortion protection covers the cost of expert help so you can get guidance on the right action to take.
Get financial support

Get financial support

Cyber extortion can take a heavy toll on your finances. Our cyber extortion protection offers up to $100,000 to cover eligible costs, including payments made in response to the threats.

How to get NordProtect

To start using NordProtect with cyber extortion protection, you’ll need to get a NordVPN bundle subscription.

Protect yourself from cyber extortion with NordProtect

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FAQ

How does cyber extortion work?

Cyber extortion can work in several ways depending on the attack type. Typically, it involves cybercriminals accessing your personal data or devices and demanding money to stop the attack. They use various tactics, like phishing emails and malicious sites, to lure you into providing details that help them break into your device and steal your information.

Cyber extortionists typically threaten severe consequences if you don’t meet their demands, such as leaking or destroying your private information. Dealing with cyber extortion attacks can be very distressing, especially if cybercriminals manage to seize private information you wouldn’t want anyone to see.

What are the types of cyber extortion?

Cyber extortion is a broad term defining any cyberattack where cybercriminals demand payment through malicious actions. The most common types of cyber extortion attacks are ransomware, cyber blackmail, and doxing.

  • A ransomware attack is when cybercriminals infect the victim’s device with malware that makes it inaccessible until the victim pays up.
  • Cyber blackmail is when hackers breach a private network, steal valuable data, and hold it hostage until a ransom is paid.
  • A doxing cyber extortion attack is when cybercriminals steal the victim’s personal information and threaten to expose it unless their demands are met.

What should you do if you become a victim of cyber extortion?

If you’ve become a victim of cyber extortion and have NordProtect, file a claim on the NordProtect web app. Head to the “ID protection benefits” tab, click “File a claim,” and provide details about the incident. If your claim is eligible, you will receive help and guidance directly from HSB, the company providing the cyber extortion protection coverage.

What consequences can cyber extortion have?

Cyber extortion attacks may have a range of consequences, some of which may be serious and long lasting. For example, attackers may expose your personal information, which may lead to further cyberattacks, or leak private pictures that cause reputational damage and emotional distress. If you decide to pay the ransom, you may be out of pocket without any guarantee that the attack will end.

What is cyber extortion coverage?

Cyber extortion coverage is a protective measure that helps you if you become a victim of cyber extortion. While cyber extortion coverage may vary, it typically offers access to professional assistance in handling an attack and a reimbursement of eligible expenses (such as payments in response to the threats).

What are the coverage limits and deductibles of our cyber extortion protection?

NordProtect’s cyber extortion protection has a limit of $100,000 and is subject to a $100 deductible. For more information about the coverage and the terms and conditions, check the summary of benefits.

Where is NordProtect’s cyber extortion protection available?

Cyber extortion protection is available to customers residing in U.S. territories and the District of Columbia, with the exception of New York and Washington.

Who provides NordProtect’s cyber extortion protection coverage?

The coverage is provided by HSB, one of the largest cyber insurance writers in the U.S. With over 20 years of experience in the cyber business (and 150 years of insurance industry leadership), HSB sets the standard in specialty insurance and reinsurance coverages worldwide. HSB is part of Munich Re Insurance and is rated A++ (Superior) by A.M. Best Company.

The credit scores provided are based on the VantageScore 3.0® credit score by TransUnion® model. Lenders use a variety of credit scores and may utilize a different scoring model from VantageScore 3.0® credit score to assess your creditworthiness.

You have numerous rights under the FCRA, including the right to dispute inaccurate information in your credit report(s). Consumer reporting agencies are required to investigate and respond to your dispute but are not obligated to change or remove accurate information that is reported in compliance with applicable law. While this plan can provide you assistance in filing a dispute, the FCRA allows you to file a dispute for free with a consumer reporting agency without the assistance of a third party.

No single product can fully prevent identity theft or monitor every single transaction.

Some features may require authentication and a valid Social Security Number to activate. To access credit reports, scores, and/or credit monitoring services (“Credit Monitoring Services”), you must successfully pass your identity authentication with TransUnion®, and your VantageScore 3.0® credit score file must contain sufficient credit history information. If either of these requirements is not met, you will not be able to access our Credit Monitoring Services. It may take a few days for credit monitoring to start after a successful enrollment.

NordProtect’s dark web monitoring service scans various sources where users’ compromised personal information is suspected of being published or leaked, with new sources added frequently. However, there is no guarantee that NordProtect will locate and monitor every possible site or directory where consumers' compromised personal information is leaked or published. Accordingly, we may not be able to notify you of all your personal information that may have been compromised.

Identity protection benefits are currently available to all customers residing in the United States, including U.S. territories and the District of Columbia, with the exception of residents of New York and Washington. NordProtect is not a licensed insurance producer. Benefits under the Group Policy are issued and covered by HSB Specialty Insurance Company. You can find further details and exclusions in the summary of benefits.

Our identity theft restoration service is part of a comprehensive identity theft recovery package that offers a reimbursement of up to $1 million for identity recovery expenses. To access the support of an identity restoration case manager, you must file a claim with HSB, which NordProtect has partnered with to provide the coverage. HSB is a global specialty insurance company and one of the largest cyber insurance writers in the U.S.