The Ultimate Scam Protection

Includes:

  • Up to $1M in identity theft recovery

  • Up to $100,000 in online fraud protection

  • Up to $100,000 in cyber extortion protection

  • Get real time alerts if your info is leaked

Learn more before you buy

A portrait of American financial advisor and author Suze Orman.

"Most of you already have identity theft protection. Identity theft protection alone is not enough to protect you from scams"

What your scam protection includes

The ultimate scam protection plan provides you with comprehensive scam awareness, protection, and reimbursement.

  • Identity theft recovery (up to $1M)
  • Online fraud protection (up to $100K)
  • Cyber extortion protection (up to $100K)
  • Dark web monitoring
  • Scam email verification
  • Credit lock
  • Browsing & download protection

    • Need help? Our support team is here to help

    Email us at [email protected]

    Why you need Scam Protection right now

    • The older you are, the more scammers love you — not because you’re careless, but because you’re valuable.

    • Scammers target lifelong savings and retirement funds, and when they succeed, the financial and emotional toll can be devastating.

    • Adults 60+ reported losing nearly $2.4 billion to fraud in 2024, including romance scams, fake investments, and impersonation, according to FTC.

    • The Ultimate Scam Protection isn’t just a safety tool — it gives you real protection and peace of mind, with insurance coverage that will pay you back if you get scammed online.

    • Most of you already have identity theft protection, but it's not enough to protect you against scams - that's why you need the features, offered through the Ultimate Scam Protection plan.

    Suze Orman recommends using NordProtect’s Scam Protection feature.

    Here’s how YOU can get scammed!

    I want you to know that scams today don’t look like scams. They look like normal emails, phone calls, texts, and even familiar faces online just like me. Most scams succeed in moments of trust, urgency, or confusion — and a single mistake can be enough.

    Suze Orman encourages users to be vigilant when checking emails and messages.
    Example of a scam attempt: A false urgent email from the IRS.

    Impersonation scams

    Calls or emails posing as the IRS, Social Security, banks, security and finance experts, tech support, or even family members.

    Cybercriminals using romance scams to lure unsuspecting victims into sending money.

    Romance scams

    Emotional relationships built online, via dating sites or apps, that end in requests for money or gifts.

    An email letter that contains malware and phishing links.

    Phishing texts and emails

    Messages designed to steal your passwords, personal info, or payment details – often disguised as exclusive invites or can’t-miss investment opportunities.

    A phone screen with a fake app highlighted in red.

    Fake app scams

    Malicious apps disguised as legitimate software to steal data or infect devices.

    A fake online ad promising an “extra” present for clicking on an “order now” link.

    Fake stores & online ads

    Convincing websites offering deals that never deliver.

    A laptop that has been hijacked by a malicious actor.

    Account takeovers

    The act of stealing your credentials to take control of your email or financial accounts.

    Statistics of scams that target elderly people.

    Senior scams

    Scams that specifically target older adults and their finances.

    Take this seriously - learn how to get started

    I want YOU to get the Ultimate Scam Protection before scammers get to you

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    FAQ

    Identity theft protection is an important part of staying safe online, but on its own, it is not enough.

    Today’s threats go beyond identity theft and often include online scams, fraud, and cyber extortion. The Ultimate Scam Protection plan is designed to provide broader protection by combining identity theft recovery with coverage for online fraud and cyber threats, along with tools and support to help detect and respond to risks early.

    This more comprehensive approach helps protect not just your identity, but also your finances and overall digital safety.

    Having this information ready can help you complete activation more quickly and avoid interruptions during the process:

    • Your Social Security Number and basic personal details for identity verification
    • Access to your email inbox for verification codes
    • A smartphone for multi-factor authentication
    • An authentication app (such as Google Authenticator), which can be downloaded from the Google Play Store or Apple App Store
    • Your VPN should be turned off during identity verification, as it may interfere with the process in some cases

    For a step-by-step walkthrough of the onboarding process, you can also watch our instructional video here.

    The Ultimate Scam Protection plan is not available to residents of New York due to state-specific regulatory requirements. However, it is available in all other U.S. states. We’re actively working to expand availability and hope to offer the plan in New York in the future.

    Each coverage area in the Ultimate Scam Protection plan has its own separate annual limit. Identity theft recovery is covered up to $1,000,000 per year, while online fraud coverage and cyber extortion protection each provide up to $100,000 per year.

    You can file multiple claims within each category, as long as the total approved losses in that category do not exceed its annual limit. Each category works independently, so using coverage in one does not affect the limits in the others.

    All limits reset when the plan renews each year.

    The Ultimate Scam Protection plan was created in collaboration with Suze Orman and is specifically designed to help protect against the types of scams most commonly affecting older adults, such as impersonation scams, phishing, and online fraud.

    Suze Orman has personally helped to shape this plan to ensure it focuses on clear, scam-focused protection and financial security.

    Compared to other NordProtect plans, the Ultimate Scam Protection plan is designed with higher, dedicated insurance limits for scam-related categories, including up to $1,000,000 in identity theft recovery, and up to $100,000 in eligible losses for online fraud and cyber extortion coverage.

    It is a focused, scam-first protection plan built for users who want straightforward coverage and support against financial fraud and online threats.

    No, the coverage limits are not shared across categories.

    Each coverage area under the Ultimate Scam Protection plan has its own separate limit. Identity theft recovery includes up to $1,000,000 in eligible losses per year, while online fraud coverage and cyber extortion protection each include up to $100,000 in eligible losses per category, per year.

    If you experience a loss under one category, it will only affect that specific coverage limit and will not reduce the limits available in the other categories. Each category operates independently within the overall annual plan structure, and all limits reset upon yearly renewal.

    Submitting a claim in the NordProtect web app typically takes just a few minutes, depending on how quickly you can provide the required details and supporting information. The more complete your information is at the time of submission, the smoother the process will be.

    Once a claim is submitted, the review and reimbursement process varies depending on the complexity of the case. On average, it can take up to 30 days to receive a decision and, if approved, your reimbursement.

    Please note that claims should be reported as soon as reasonably possible, and no later than 60 days after discovering the incident.

    Yes, we recommend temporarily turning off your VPN when completing identity verification.

    Some verification steps are handled by our identity verification partner, and in certain cases, VPN connections can interfere with the process or cause the verification to fail. This does not happen in every case, but it can occur often enough that we advise disabling VPN while verifying your identity.

    Once the verification is complete, you can turn your VPN back on as usual.

    The credit scores provided are based on the VantageScore 3.0® credit score by TransUnion® model. Lenders use a variety of credit scores and may utilize a different scoring model from VantageScore 3.0® credit score to assess your creditworthiness.

    You have numerous rights under the FCRA, including the right to dispute inaccurate information in your credit report(s). Consumer reporting agencies are required to investigate and respond to your dispute but are not obligated to change or remove accurate information that is reported in compliance with applicable law. While this plan can provide you assistance in filing a dispute, the FCRA allows you to file a dispute for free with a consumer reporting agency without the assistance of a third party.

    No single product can fully prevent identity theft or monitor every single transaction.

    Some features may require authentication and a valid Social Security Number to activate. To access credit reports, scores, and/or credit monitoring services (“Credit Monitoring Services”), you must successfully pass your identity authentication with TransUnion®, and your VantageScore 3.0® credit score file must contain sufficient credit history information. If either of these requirements is not met, you will not be able to access our Credit Monitoring Services. It may take a few days for credit monitoring to start after a successful enrollment.

    NordProtect's dark web monitoring service scans various sources where users' compromised personal information is suspected of being published or leaked, with new sources added frequently. Service logos displayed in dark web monitoring alerts are provided by Logo.dev and represent services where users have accounts. These logos are included in alerts to help users quickly identify which service may have experienced a data breach affecting their personal information.

    However, there is no guarantee that NordProtect will locate and monitor every possible site or directory where consumers' compromised personal information is leaked or published. Accordingly, we may not be able to notify you of all your personal information that may have been compromised.

    Identity and cyber protection benefits are available to customers residing in the U.S., including U.S. territories and the District of Columbia, with the exception of residents of New York. Benefits under the Master Policy are issued and covered by HSB Specialty Insurance Company. You can find further details and exclusions in the summary of benefits.

    Our identity theft restoration service is part of a comprehensive identity theft recovery package that offers a reimbursement of up to $1 million for identity recovery expenses. To access the support of an identity restoration case manager, you must file a claim with HSB, which NordProtect has partnered with to provide the coverage. HSB is a global specialty insurance company and one of the largest cyber insurance writers in the U.S.