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Online fraud insurance:
Protect yourself online reliably with NordProtect

  • Get reimbursed up to $10K for losses from online scams.
  • Protect yourself from scams like romance and crypto fraud.
  • Submit a claim in just a few steps and get the help you need.
  • Included in NordProtect’s identity theft protection service.
Online fraud insurance coverage by NordProtect.
NordProtect offering online fraud insurance for scam reimbursement.

What is online fraud insurance?

Online fraud insurance, also referred to as online fraud coverage, is a type of insurance that reimburses you for money lost to scams and other cyber threats. With online fraud insurance, you can be protected against fraud incidents like phishing, cyber extortion, stolen funds, job recruitment scams, or cryptocurrency fraud.

NordProtect’s online fraud insurance benefit makes you eligible for up to $10,000 in reimbursement for losses caused by various online scams, including fake money transfers and email spoofing. This coverage adds an extra layer of protection as you navigate the web and helps you recover more quickly if you fall victim to a scam.

An icon of a PDF file titled “Summary of Benefits” for NordProtect’s cyber extortion insurance.

What are the NordProtect online fraud insurance benefit’s limits and deductibles?

With NordProtect’s online fraud coverage included in its identity protection services, you can be eligible for up to $10,000 for losses. For more information about fraud insurance coverage and the terms and conditions, check the full summary of benefits.
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Who provides NordProtect’s online fraud insurance benefit?

NordProtect’s online fraud coverage is provided by HSB, one of the largest cyber insurance underwriters in the US. With over 20 years of experience in the insurance business — and 150 years of insurance industry leadership — HSB sets the standard in specialty insurance and reinsurance coverages worldwide. HSB is part of Munich Re Insurance and is rated A++ (Superior) by A.M. Best Company.
NordProtect’s dark web monitor shows compromised data.

How does online fraud insurance benefit work?

Online fraud insurance benefit, together with identity protection services, is provided to you by HSB and is part of NordProtect’s comprehensive identity theft protection service. NordProtect customers are automatically covered against online fraud from the moment they get a NordProtect subscription. If they become a victim of an eligible scam or fraud event during their subscription term, they can access the online fraud coverage service by making a claim and receive help and guidance directly from HSB.

Online fraud insurance benefits

Online fraud insurance offers essential support if you fall victim to an online scam or fraud.

Recover your money

Getting scammed online can really hurt your wallet. With NordProtect’s online fraud coverage, you can get reimbursed for money lost in scams like phishing, forgery, or fraudulent transactions, helping you recover more quickly.

Receive expert help

Dealing with online fraud can be overwhelming. NordProtect connects you to experts when you need assistance most. You won’t have to guess what to do next — you’ll be provided with all the help you need.

Get all-around protection

Online fraud reimbursement is only a part of NordProtect services. Our comprehensive solution includes dark web and credit monitoring, security alerts, identity theft recovery, and more. NordProtect gives you all-around security in one place — online fraud protection is just the cherry on top.
A woman using her laptop to review NordProtect insurance benefits for cyberattack, cyber extortion, and online fraud.

What’s covered under insurance benefits offered by NordProtect?

Recovery grounds:
  • Cyberattacks, including unauthorized access to devices or systems, malware, and spyware
  • Cyber extortion
  • Online fraud, including identity theft, phishing, and forgery
  • Replacement of documents, application fees, notaries, and postage expenses
  • Lost wages and child or elder care for the time taken to address the incident
  • Mental health counseling
  • Miscellaneous expenses

How to get NordProtect

Getting online fraud insurance coverage with NordProtect is simple — you just need to buy a subscription. Here's how to get started:

Protect yourself from online fraud with NordProtect

FAQ

What is online fraud?

Online fraud, also known as internet fraud, covers a range of cybercrimes in which scammers deceive users into losing money or giving up sensitive information through malicious tactics. Cybercriminals can use impersonation of reliable individuals and institutions, different types of phishing campaigns, spoofed websites, and social engineering to trick their targets and extract money or data.

Common types of online fraud include:

  • Identity theft — criminal activity in which hackers take on another person’s identity and use it for malicious acts, like taking out fraudulent loans or misusing their Social Security number to claim social benefits.
  • Impersonation scams — similar to identity theft, cybercriminals may pretend to be representatives of financial institutions, tech support, or other legitimate parties to gain users’ trust and deceive them into disclosing personal information.
  • Phishing — a social engineering attack where scammers use deceptive communication, like emails or text messages, to trick users into revealing their login credentials, credit card details, and other sensitive data.
  • E-commerce fraud — cybercriminals can create fake shopping platforms or post fraudulent listings on online marketplaces to lure money from customers and steal their payment information.
  • Malware — malicious software that infects a device and is used by cybercriminals to track the user’s keyboard input, access sensitive files, or break defense systems.

What types of fraud are not covered by NordProtect?

NordProtect’s online fraud coverage has several exclusions:

  • Fraud between family members. People who coerce their relatives into sending them money.
  • Business-related fraud. Scams that are aimed at businesses, like fake invoices or supplier deals.
  • Online auctions, lotteries, and gambling. Scams that originate on auction sites, lottery fraud, or gambling scams.
  • Investment scams. Ponzi schemes or fake investments promise big returns.

What should you do if you become a victim of online fraud?

If you've become a victim of online fraud and have a NordProtect subscription, file a claim on the NordProtect web app by heading to the "ID protection benefits" tab and clicking "File a claim." If your claim is eligible, you will receive guidance directly from HSB, the company providing the online fraud coverage.

Can you buy coverage against online fraud?

Yes, you can. With online fraud becoming more common, buying online fraud coverage is a wise decision. Many insurance providers offer cyber insurance, which often includes online fraud coverage.

Alternatively, you can choose a service like NordProtect, which provides online fraud coverage as part of a comprehensive identity theft protection plan. With our solution, you can safeguard your personal information while protecting yourself from various types of scams. Additionally, you get identity theft insurance and cyber extortion protection to help you bounce back if the unexpected happens.

Does online fraud coverage mean you don't need to take any other security measures?

No, it doesn't. Online fraud coverage gives you extra peace of mind, but it's not a replacement for good cybersecurity habits. You still need to stay aware of risks and protect your devices and personal info by installing security updates, using strong passwords, and enabling two-factor authentication whenever possible.

The credit scores provided are based on the VantageScore 3.0® credit score by TransUnion® model. Lenders use a variety of credit scores and may utilize a different scoring model from VantageScore 3.0® credit score to assess your creditworthiness.

You have numerous rights under the FCRA, including the right to dispute inaccurate information in your credit report(s). Consumer reporting agencies are required to investigate and respond to your dispute but are not obligated to change or remove accurate information that is reported in compliance with applicable law. While this plan can provide you assistance in filing a dispute, the FCRA allows you to file a dispute for free with a consumer reporting agency without the assistance of a third party.

No single product can fully prevent identity theft or monitor every single transaction.

Some features may require authentication and a valid Social Security Number to activate. To access credit reports, scores, and/or credit monitoring services (“Credit Monitoring Services”), you must successfully pass your identity authentication with TransUnion®, and your VantageScore 3.0® credit score file must contain sufficient credit history information. If either of these requirements is not met, you will not be able to access our Credit Monitoring Services. It may take a few days for credit monitoring to start after a successful enrollment.

NordProtect's dark web monitoring service scans various sources where users' compromised personal information is suspected of being published or leaked, with new sources added frequently. Service logos displayed in dark web monitoring alerts are provided by Logo.dev and represent services where users have accounts. These logos are included in alerts to help users quickly identify which service may have experienced a data breach affecting their personal information.

However, there is no guarantee that NordProtect will locate and monitor every possible site or directory where consumers' compromised personal information is leaked or published. Accordingly, we may not be able to notify you of all your personal information that may have been compromised.

Identity and cyber protection benefits are available to customers residing in the U.S., including U.S. territories and the District of Columbia, with the exception of residents of New York and Washington. Benefits under the Master Policy are issued and covered by HSB Specialty Insurance Company. You can find further details and exclusions in the summary of benefits.

Our identity theft restoration service is part of a comprehensive identity theft recovery package that offers a reimbursement of up to $1 million for identity recovery expenses. To access the support of an identity restoration case manager, you must file a claim with HSB, which NordProtect has partnered with to provide the coverage. HSB is a global specialty insurance company and one of the largest cyber insurance writers in the U.S.